Service Features
- We have been in business since 1959
- We’ve done thousands of installations
- We’ve made thousands of repairs
- We’re family owned and operated
- We’re locally owned and operated
- We have ongoing training programs
- We have a live phone operator 24/7
- We have full time office staff
- We have computerized customer history
- We provide 24-hour emergency service
- We use marked vehicles
- Our employees are in uniform
- We drive well-maintained service vehicles
- Our trucks are well stocked with the most commonly used parts
- We use standardized pricing
- We quote the price up front
- We quote firm prices
- We offer discounts on additional tasks
- We do a criminal background check on all employees
- We’re licensed
- We’re insured
- We give you our street address
- All work meets or exceeds existing codes
- We use only time-tested, field-tested parts and supplies
- We prioritize warranty calls
- We guarantee your satisfaction
- We offer maintenance agreeements (CMA)
Service Benefits
- We know the climate, the codes and the construction in this area so we know what works and what doesn’t. The job gets done right, saving you money.
- Personalized service and accountability
- Ongoing training makes us more efficient which helps to keep expenses down and pass the savings on to you
- Provides quick response time, often limiting property damage, saving you money. Convenience.
- People available to respond to your questions, comments and concerns
- We keep the records, so you don’t have to
- Convenience and limits property damage
- You know who’s pulling up to your door
- You know the service technician is a company employee
- Well-maintained vehicles are more reliable
- Keeping our trucks maintained helps keep overhead expenses down and we pass the savings on to you.
- Saves you money because we don’t have to incorporate fees to go to the supply house. Convenience.
- Everyone pays the same rate for the same work, regardless of who they are, where they live or which technician does the work.
- No surprises
- No hidden charges or fees
- Saves you money
- Personal Security. Cuts down on our liability, saving us money, keeping prices down
- Provides third-party protection
- Provides third-party protection
- No out of pocket expense to you in the event of an accident, injury or damage to your property
- Works better and safer
- Lasts longer, saving you money
- Works better, lasts longer, saving you money
- Convenience. Fairness.
- You can’t waste your money
- Discounts on repairs and maintenance
- Lower utility bills.
- Extended equipment life
- Reduced likelihood of breakdowns
- Priority service
- Limits property damage
- You know it’s safe and it works
- You know who to call
- Limits property damage
- Provides documentation
- Warranty protection