Great Service Gives Customers a Great Experience
At West Allis Heating & Air Conditioning, we take customer feedback very seriously. Client reviews and service ratings are not just talking about our business—they’re talking about our family. We are proud to say that we’ve been earning our customers’ respect and referrals for more than 50 years, but they say it best when they share their stories with us. Below are just a few comments from our satisfied customers:
I wanted to thank you on behalf of my family for your generosity with our new furnace. Working with Eric and West Allis Heating and Air Conditioning was nothing but a great experience for us. The last few weeks have been tough for Tori and I as I recently blew out my knee playing basketball. The surgery and recovery that followed have put a lot of stress on my family. When the furnace broke down less than a week after my surgery, I was pretty down. However, working with Eric and your company really gave my family the happiness and relief that we needed at the time. You guys took all of the stress away from us and we are forever thankful for that. The quick service and amazing deal you guys gave us will never be forgotten and we sincerely thank you. We will be sure to recommend West Allis Heating and Air Conditioning to anyone that we ever hear needs A/C or furnace work. We will also be sure to write you an amazing review online.
We also wanted to thank you for allowing us to bring our son to the Brew City wrestling event a couple months ago. He was able to go into the ring and accept the award with Eric. He loved that and now is a wrestling fan. This is fun for me as I have always been a fan, and we truly enjoyed watching him have fun there and experience it up close.
In closing, I just wanted to extend one more thank you from my family. We hope you have a wonderful 2017. You certainly gave us a good start to ours.
Cory F. and family
I’d like to thank you and everyone involved in setting up my new air conditioner. Everyone was very polite and worked hard to complete the work. I really appreciate the efforts made and wanted to express many thanks for an excellent job well done. Please be so kind to pat yourselves on your backs as I am not there to do so—I would if I could.
For all you do, THANK YOU.
On January 6, I called West Allis Heating because my furnace was not heating up on the coldest day of the year. Not only did the receptionist live up to her promise, but the servicemen came over within an hour and fixed the problem. I’m an 88-year-old man who is recovering from major surgeries and I can’t tell you how much I appreciated West Allis Heating for helping me.
Thank you from a longtime customer.
I was very happy with John and how he meticulously engineered the install and explained everything clearly as if it were his own house. Your competitors fell short. Your original quote was not the lowest for equipment. I went with you because I was confident that John would make sure the job was done right. And he did.
Debbie and Dan,
On Monday afternoon, July 25, we noticed our A/C was not cooling the house and our house was warm by Tuesday. We called you and were able to get an appointment the next day, Wednesday at noon. Dennis got here, diagnosed a bad capacitor in the unit, replaced it, rechecked everything, and the A/C is working again. Thanks to all of you for your great speedy service to get us cool again.
Everyone from the office staff to the sales crew was excellent—A+++!
Nicole was very professional and helpful. You are lucky to have her as an employee.